Community Partnerships Manager with ClassBento

Location: Hybrid (New York)

Job Type: Full-Time

About ClassBento

At ClassBento, we are on a mission to bring communities together through creative experiences. We connect local artists, food lovers, and makers with people looking to learn new skills, from pottery and sewing to mixology and cooking. We are a fast growing, social impact marketplace that champions independent small businesses, and we are looking for an energetic partnership builder to join our global team.

ClassBento offers more than 30,000 art, craft, and culinary classes across the UK, the US, NZ and Australia. We have delivered over one million orders, maintaining an average 4.9 out of 5 star rating from over 300,000 reviews.

Our focus is helping people switch off, learn new skills, and discover new passions. To further our mission to improve mental wellbeing, we donate to the National Alliance on Mental Illness (NAMI) with every booking. We are a close knit team where you will make a substantial, lasting impact.

The Role

As a Community Partnerships Manager, you will serve as the primary engine for ClassBento’s growth across key cities and regional hubs in the US. Operating hybrid from our fun New York office in Williamsburg you will own the outreach lifecycle from initial prospecting to successful onboarding, bringing high caliber artisan, craft, and culinary class providers onto our platform.

Core Responsibilities

Partner Acquisition & Outreach: Drive market expansion by identifying and pitching independent class providers, studios, and teachers.
Securing Partnerships: Conduct personalised, multi-channel outreach (cold emails, calls, and digital networking) across diverse teacher profiles and secure new workshops for our platform.
Pipeline & CRM Integrity: Ensure immaculate, real-time record-keeping in Pipedrive to optimize daily outreach efficiency.
Seamless Onboarding: Guide new teachers through the initial setup phase as their primary platform advocate before handing them over to an account manager team.
Staying Connected & Curious: Keep your finger on the pulse of creative trends and what's happening in your city and across the US. By getting to know our platform inside and out, you'll naturally become a champion for ClassBento’s newest features and unique value.

Who You Are (Required Qualifications):

Experience: You bring 2 to 3 years of experience in sales development, account management, or partnership success, ideally within creative marketplaces, the maker economy, or travel and tech platforms.
CRM Knowledge: You have a working knowledge of Sales CRM’s and naturally treat data integrity and pipeline management as priorities.
Autonomist: You love autonomy and thrive in a flexible environment. You are comfortable taking the lead on a remote market, and you possess the organizational skills to naturally balance your day across multiple time zones.
Relationship Builder: You build instant rapport with independent business owners, enjoy virtual presentations, and write clear, engaging communication.

The Perks & Benefits

Social Impact: Join a collaborative, empathetic team dedicated to championing independent creative businesses and supporting mental health initiatives.
Stable Earnings: Enjoy the security of a competitive, flat base salary focused on partner success rather than aggressive commission pressures.
Free Creative Classes: Receive $1000 in class credits each year to explore workshops across our community.
Learning and Development: An annual $400 personal development budget dedicated to your professional upskilling.
Flexible Working: Work hybrid from home and our New York office in Williamsburg to collaborate with our team.

If you are a relationship-builder who loves the creative sector and wants a high-impact, autonomous role we’d love to hear from you.

Eligibility: Applicants must have full US working rights